Travel Management Specialist

PeopleTec is currently seeking a Travel Management Specialist to support our Huntsville, AL location.

The Travel Management Specialist will serve as a senior specialist in analyzing Defense Travel System (DTS) and official Government travel support to the Portfolio Acquisition Executive Fires (PAE Fires) Payroll and Travel Office to include supporting the final travel document reviews for multiple O6 Project Offices within the Program Management Executive (PME) for both Offensive and Defensive Fires. The position will be responsible for reviewing travel authorizations and vouchers, identifying discrepancies, maintaining traveler information, verifying compliance with the Joint Travel Regulations (JTR), Dept of Army travel policies, PAE Fires business rules, and providing recurring customer support to both civilian and military PAE Fires personnel that are involved with travel.

Duties: 

Travel Authorization Review

• Review DTS travel authorizations for accuracy, completeness, and compliance with applicable Federal, DoD, Army, and Joint Travel Regulations.
• Review travel dates, destinations, itineraries, purpose of travel, and estimated expenses.
• Verify that required supporting documentation and Exception to Travel (ETP) are attached to travel authorizations.
• Review transportation arrangements, including airfare, rail, POV mileage, rental vehicles, taxis, rideshare, parking, and tolls.
• Review lodging selections and identify potential lodging rates or authorization issues.
• Review requests for actual expense reimbursement and required supporting justification.
• Verify and identify missing, incomplete, or potentially incorrect LOAs and coordinate corrections with appropriate Government personnel.
• Identify discrepancies and return travel authorizations to travelers for correction when appropriate.
• Conduct quality-control reviews before authorizations proceed to Government Approving Officials (AO).

Travel Voucher Review

• Review DTS vouchers for accuracy and completeness prior to Government certification.
• Compare actual travel expenses against the approved travel authorization.
• Review lodging expenses and receipts for accuracy and completeness.
• Review transportation expenses and supporting documentation.
• Review rental vehicle, fuel, parking, toll, taxi, rideshare, and other reimbursable expenses.
• Review meals and incidental expenses (M&IE) for accuracy.
• Review travel dates and actual itinerary against the approved authorization.
• Verify required receipts and supporting documentation are uploaded to DTS.
• Verify that the appropriate LOA is present and properly associated with the voucher.
• Identify discrepancies between authorization and voucher information.
• Return deficient vouchers to travelers for correction and resubmission.
• Maintain records of recurring voucher deficiencies and trends.

Traveler Profile Management and Lines of Accounting/Cross Org Management 

• Review and maintain traveler profiles in DTS.
• Verify traveler contact information, organizational information, and other required profile data.
• Identify outdated, incomplete, or inaccurate traveler profile information.
• Assist travelers with updating profile information.
• Coordinate required profile changes with DTS administrators and appropriate Government personnel.
• Support traveler profile updates resulting from organizational realignments, personnel transfers, onboarding, and other organizational changes.
• Verify that required Lines of Accounting are included in DTS travel authorizations and vouchers.
• Identify missing, inactive, incomplete, or potentially incorrect LOAs.
• Coordinate LOA discrepancies with designated Government financial, budget, resource management, or FDTA personnel.

Customer Service and Traveler Assistance

• Provide professional customer service to PAE Fires military and civilian travelers.
• Respond to traveler questions concerning DTS authorizations, vouchers, receipts, profiles, and supporting documentation.
• Assist travelers in understanding and correcting identified deficiencies.
• Coordinate complex or unresolved issues with the PAE Fires Payroll and Travel Office.
• Communicate effectively with travelers, Authorizing Officials, Certifying Officials, DTS administrators, and other Government personnel.
• Track customer inquiries and unresolved issues as required.
• Conduct quality-control reviews of completed travel authorizations and vouchers.
• Identify recurring errors and deficiencies across PAE Fires organizations.
• Monitor travel documents for completeness, accuracy, and timely processing.
• Identify potential duplicate claims, unsupported expenses, and documentation deficiencies.
• Conduct periodic sampling of completed travel documents as directed.
• Document review findings and corrective actions.
• Recommend improvements to travel processing procedures and internal controls.

Travel Tracking and Reporting

• Maintain travel tracking tools and databases for assigned travel documents.
• Track authorization and voucher status from initial review through completion.
• Monitor outstanding and aging travel documents.
• Track documents returned to travelers for correction.
• Maintain records of identified deficiencies and corrective actions.
• Prepare recurring travel status reports and management metrics.
• Identify trends and provide recommendations to improve travel processing.

Policy and Procedure Support

• Stay current on applicable Federal, DoD, Army, and Joint Travel Regulations and PAE Fires travel procedures.
• Assist with developing traveler training materials and job aids.
• Assist the PAE Fires Payroll and Travel Office with internal travel reviews and audits.
• Identify potential compliance issues and elevate them to appropriate Government personnel.
• Maintain documentation supporting completed reviews.
• Assist with identifying corrective actions resulting from audits or quality-control reviews.

Organizational Transition Support

• Assist with DTS travel support during organizational realignments and transitions.
• Support traveler profile updates associated with personnel transfers and organizational changes.
• Support DTS administration during Transfer of Function activities and other PAE Fires organizational transitions.
• Assist with identifying travelers who require updates to profiles, routing, LOAs, or other travel-related information.

Security and Information Protection

• Protect Personally Identifiable Information (PII), financial information, and other sensitive Government information.
• Follow applicable Army, DoD, and Federal cybersecurity and information protection requirements.
• Maintain confidentiality of traveler and financial information.

Required Skills/Experience:

• 3-5 years MINIMUM of related travel reviewer experience with the Defense Travel System
• Extensive hands-on experience utilizing the Defense Travel System (DTS) and an in-depth working knowledge of the Joint Travel Regulations (JTR).
• Proven ability to perform and thrive in a highly dynamic, fast-paced work environment supporting a high OPTEMPO military or government organization.
• Prior experience supporting an Army Project Office or similar command-level organization.
• High degree of professionalism and strict attention to detail, specifically regarding financial accuracy and regulatory compliance.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint) and Adobe Acrobat.
• Excellent written and oral communication skills, with the ability to clearly brief leadership and effectively assist travelers across all ranks and grades.
• Travel: Less than 10% in the Continental United States (CONUS)
• Must be a U.S. Citizen
• An active DoD Secret clearance is required to perform this work. Candidates are required to have an active Secret clearance upon hire, and the ability to maintain this level of clearance during their employment.

Education Requirements:

• High School diploma and DTS experience in a DoD program/project office environment is required.

Desired Skills:

• Demonstrated ability to resolve complex travel routing, funding, and ticketing issues under tight deadlines.
• Dependable self-starter with strong interpersonal skills, capable of multitasking and prioritizing assignments effectively both independently and within a team environment

People First. Technology Always.

PeopleTec, Inc. is an employee-owned small business founded in Huntsville, AL that provides exceptional customer support by employing and retaining a highly skilled workforce.

Culture: The name "PeopleTec" was deliberately chosen to remind us of our core value system - our people. Our company's foundation was built on placing our employees and customers first. With an award-winning atmosphere, we have matured into a company that boasts the best and brightest across multiple technical fields.

Career: At PeopleTec, we value your long-term goals. Whether it's through our continuing-education opportunities, our robust training programs, or our "People First" benefits package, PeopleTec truly believes that our best investments are our people.

Come Experience It.

#cjpost #dpost

EEO Statement

PeopleTec, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, applicationhelp@peopletec.com and/or phone number (256.319.3800) to contact us about your interest in employment with PeopleTec, Inc.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. PeopleTec, Inc. participates in E-Verify.